If Sam Walton built Wal-Mart without an MBA, if David Packard made Hewlett-Packard an industry leader without “business process reengineering,” if Akio Morita created the Sony Empire without Kenichi Ohmae as his guru, then how did they do it?
These leaders were especially proficient in four thinking processes, all of which contributed to their business success:
1.They effectively assessed a complex economic environment, allowing them to identify and plan quickly responses to the most critical business issues. We call this process “Situation Appraisal.”
2.When problems surfaced, they accurately identified the cause and quickly implemented corrective action. We call this process “Problem Analysis.”
3.They made good decisions, balancing the benefits and risks associated with their choice. We call this process “Decision Analysis.”
4.They implemented their chosen actions effectively by circumventing problems and seizing opportunities. We call this process “Potential Problem Analysis and Potential Opportunity Analysis.”
These four thinking processes are often cited as distinguishing features of successful executives.
Quin Spitzer & Ron Evans
Heads You Win – How The Best Companies Think
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